FAQ
How to measure the connecting size ?
Most frequent questions asked from our customers are in regards of compatibility of accessories and filters for particular vacuum cleaner models.
For Domestic use the most common connecting size is 32 or 35 mm, for some industrial models it is 38 mm, very few vacuum cleaner brands offer other than above standard size.
Connecting or coupling size means the outer diameter where the accessories needs to be attached and which has to correspondent with the inner diameter of the accessories
If the CONNECTING SIZE is not known we recommend to measure the same as seen BELOW TO ensure RECEIVING compatible accessories
Why does my Wet and Dry Vacuum Cleaner blow dust out ?
The use of filters capable to catch the dust will solve this problem. RODAK offers a wide variety of Dust Bags, for every use the right one. Please ask our Representatives/Service employees.
Which Filters should I use for which application?
We offer foam filters (for wet cleaning with cleaning solution), Cartridge filters for wet cleaning or for dry cleaning, paper bags for Dry cleaning only, SMS bag for dry cleaning in humid conditions, cloth filter for dry cleaning.
Where can I get my RODAK Vacuum Cleaners serviced?
Wherever RODAK has his own service engineers stationed the machine can be serviced in between 24 hours, please call toll free number 1800 2 333 111 to find out more. In those parts of India where we have no Representatives stationed add the time of transport to send and receive your machine back.
From where can I get additional Spares and Accessories?
Contact Toll Free no. 1800 2333 111 / 09372 455 344 / 0832 2858 555 or the Representative in your area. All spares and Accessories are ready available and can be delivered in shortest time.