Delivery Information

To ensure a great shopping experience on our RODAK website we work hard to ensure a smooth and professional transactions.

Shipping, Packing and Handling

Free, the Price shown on our website is what you pay, no hidden costs

Delivery time

Delivery time depends on the geographical location where the goods has to be delivered and varies between 2 to 15 business days, depending on the available transport infrastructure. Business days exclude public holidays and Sundays.. Ordered and paid goods will be handed over by RODAK to the transporter in between 1 business day. Deliveries can be delayed by factors such as Sundays/ Holidays of Transport companies or for other reasons that are beyond reasonable control of RODAK.

Transport and State Laws

All Products sold on the RODAK Website are governed by different state laws and if the Seller is due to implications of different state laws unable to deliver such Products, the Seller will by choice of the customer refund or issue credit for the amount received in advance by the Seller.

Why RODAK cannot send goods in my area?

Some remote areas have no service from reliable courier partners and in some states legal restrictions can apply to ship particular products.

Does RODAK supply outside India?

Please contact RODAK through its website contact form or through [email protected] . We will decide individually based on the location, quantity and so on before we can decide if export of our product to your destination is possible or not. However, without prior approval immediate purchases of RODAK products through international buyers are welcome as long the delivery address is in India and the credit/debit card is accepted for payments in India.

Are there any hidden costs on RODAK website?

There are NO hidden charges.  All prices are inclusive of all Taxes that might be applicable and the price shown on the website is the final purchase price inclusive of , handling, packing and transport .

Why is Cash on Delivery not offered by RODAK?

RODAK is in the process to build up the infrastructure to make Cash on Delivery available to certain locations and once we have found a reliable and cost effective partner we will offer this service immediately on our website.

How do I return an item ?

Depending on your location and circumstances RODAK might arrange the pick-up of the item or we might ask you to return the item through a third-party courier service of which the fees are paid by RODAK. Please contact RODAK at 1800 2 333 111 if any queries.